Medical Disclaimer

Important information about Maya's limitations and the importance of professional medical care

Last updated: July 2026

Maya is NOT Medical Advice

Maya is an informational tool, not a medical device or healthcare provider.

Maya provides educational information and AI-powered insights about diabetes management, but it:

  • Does NOT diagnose medical conditions
  • Does NOT prescribe medications or treatments
  • Does NOT replace professional medical advice
  • Does NOT provide emergency medical care
  • Should NOT be used as the sole basis for medical decisions

Always consult with your healthcare provider before making any changes to your diabetes management plan, medications, or treatment regimen.

AI Technology Limitations

While Maya uses advanced machine learning algorithms, artificial intelligence has inherent limitations:

Accuracy Limitations

  • Predictions may not always be accurate
  • AI models can make errors or provide incorrect insights
  • Individual responses to food, exercise, and medication vary
  • Unexpected medical conditions can affect glucose patterns

Data Dependencies

  • Accuracy depends on the quality and completeness of your input data
  • Missing or incorrect data can lead to poor predictions
  • AI cannot account for all variables affecting your health

Individual Variation

  • Every person's diabetes is unique
  • What works for others may not work for you
  • Medical conditions and medications can change over time
Importance of Professional Medical Care

Maya is designed to complement, not replace, professional medical care. You should:

✅ DO:

  • Continue regular appointments with your healthcare provider
  • Follow your prescribed medication regimen
  • Discuss Maya insights with your doctor
  • Get regular lab tests and medical checkups
  • Seek immediate medical attention for concerning symptoms
  • Use Maya as a supplementary tool for tracking and insights

❌ DON'T:

  • Skip medical appointments because you use Maya
  • Change medications based solely on AI recommendations
  • Ignore symptoms because Maya doesn't flag them
  • Use Maya predictions to avoid seeking medical care
  • Rely exclusively on AI for diabetes management decisions
Medication and Treatment Warnings

⚠️ NEVER adjust your medications based solely on Maya recommendations

Insulin and Medication Safety

  • Only adjust insulin doses as prescribed by your healthcare provider
  • Never stop or start medications without medical supervision
  • Consult your doctor before making any treatment changes
  • Be aware of drug interactions and contraindications

Hypoglycemia Risk

  • Maya cannot prevent hypoglycemic episodes
  • Always carry fast-acting glucose treatments
  • Know the signs and symptoms of low blood sugar
  • Have an emergency action plan
FDA and Regulatory Status

Maya is not an FDA-approved medical device

This product has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any disease.

  • Maya is a wellness and lifestyle application
  • It provides educational information and tracking tools
  • It is not regulated as a medical device
  • Clinical validation may be limited
Your Responsibility as a User

By using Maya, you acknowledge and agree that:

  • You are responsible for your own health and medical decisions
  • You will not rely solely on Maya for diabetes management
  • You will continue to work with qualified healthcare professionals
  • You will seek immediate medical attention for emergencies
  • You understand the limitations of AI technology
  • You will provide accurate information to Maya
  • You will use Maya as intended - as a supplementary tool
Limitation of Liability

To the fullest extent permitted by law, Maya and its affiliates disclaim all liability for:

  • Any health outcomes or medical complications
  • Decisions made based on AI predictions or recommendations
  • Delays in seeking appropriate medical care
  • Inaccuracies in AI-generated insights
  • Technical failures or service interruptions

Remember: Your health and safety are your responsibility. Always prioritize professional medical care over any technology solution.

When to Seek Immediate Medical Care

Seek immediate medical attention if you experience:

Emergency Symptoms

  • Blood sugar below 54 mg/dL
  • Loss of consciousness
  • Severe dehydration
  • Persistent vomiting
  • Difficulty breathing
  • Chest pain

Urgent Care Needed

  • Blood sugar consistently above 300 mg/dL
  • Signs of diabetic ketoacidosis
  • Severe hypoglycemia episodes
  • Unusual symptoms or patterns
  • Medication side effects

Emergency Contacts: Keep your healthcare provider's contact information readily available. Know when to call 911, when to contact your doctor, and when to go to urgent care.

Questions About This Disclaimer

If you have questions about this medical disclaimer or Maya's limitations:

Email: support@mayadiabetes.com